Shipping policy
Shipping Policy
At Living Bedroom Murphy Beds, we understand that reliable delivery is a key part of your purchase experience. We work with trusted domestic partners to ensure your order arrives safely and on time, with clear communication every step of the way.
Shipping Coverage Area
We currently ship across Canada. If you are located in a remote or rural area, delivery options may vary slightly, and we will communicate any special arrangements in advance.
Order Confirmation
Once your order is placed, you will receive an order confirmation email confirming that we’ve received your purchase. This email includes your order details and serves as your receipt. If you do not receive it, please check your spam folder or contact us directly.
Order Processing Time
Orders are typically processed within 3–5 business days. During this time, we verify details, prepare your items, and coordinate with our shipping partners. For custom or temporarily out-of-stock items, we will contact you promptly with updated timelines and next steps.
Shipment Notification & Tracking
As soon as your order ships, you will receive a shipping confirmation email with tracking information. This allows you to monitor your delivery in real time and stay informed about its progress.
Estimated Delivery Time
After processing, most orders arrive within 3–7 business days in transit. In total, you can expect delivery within approximately 7–12 business days from the time your order is placed. Larger items shipped via freight may require additional coordination for delivery appointments.
Shipping Carriers
We partner with reliable carriers including FedEx, UPS, USPS, and specialized freight carriers for oversized items. Carrier selection depends on the size, weight, and destination of your order to ensure the safest and most efficient delivery.
Delays & Exceptions
While we strive to meet all delivery estimates, occasional delays may occur due to weather, carrier issues, or high shipping volumes. If any delay arises, we proactively notify you with updates and revised timelines. Our team stays closely involved to ensure your order continues moving as expected.
Contact Information
If you have any questions about your order or shipping timelines, our support team is here to help. Please contact us at support@livingbedroommurphybeds.com, and we’ll respond promptly with the information you need.
